For nearly 50 years, we have helped leading insurers increase member enrollment and reduce expenses in non-English and limited-English proficient target markets by offering insurance-based language access services.
We empower our clients to grow member enrollment while minimizing the costly expenses associated with delivering a high-quality member experience. We do this by focusing on key client-facing functions such as new member enrollment, member services, and claims processing. We have an in-depth understanding of the regulatory requirements of our clients and have developed systems, technologies, and processes to meet their needs in insurance translation. In addition, we understand the unique calendar-driven challenges of open enrollment and have developed flexibility in resource allocation and staffing to meet the most difficult of time-driven challenges.